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Tickets FAQ

Buy Your Tickets to Apogaea Here


When do tickets go on sale?
How much are tickets?
How will tickets be sold?
Wait a second. Isn’t Burning Man using Ticketfly for ticket sales, too?
So lemme get this straight…if I have a Tickefly account for Burning Man can I use if for Apogaea?
Will I need a code to purchase my tickets for Apogaea?
Does Apogaea issue refunds?
Does Ticketfly issue refunds?
What happens if Apogaea is canceled or cannot get a permit?
What happens if I buy a ticket and I cannot go to Apogaea?
Are there any physical tickets?
Is there an age requirement to attend Apogaea?
I heard there was a ticket with art on it. What’s that for and when do I get it?
Is there a will-call list?
Do I need to use my real name when I buy a ticket?
Can I go to will-call if I forget my ticket?
What is the deadline to transfer a ticket to another person’s name?
I have a confirmation email/receipt from Ticketfly. Can I get into the event?
Why are there three sale rounds?
Wait! What do you mean “reserved” tickets? That’s not very “radically inclusive!”
I’m a person who gets a reserved ticket. How does that work?
I want to apply for a Scholarship or Youth ticket. How do I do that?
I could not get a ticket from Ticketfly. What are my options?
Should I buy a ticket for more than face value?
Why are there so many rules?
Contact ticketing



When do tickets go on sale?

General Sale Round 1 – March 15th 7pm
General Sale Round 2 – March 25th 12pm(noon)
Last Chance Sale – June 1st 7pm


How much are tickets?

  • General Admission – $150
  • Ignition ticket – $50
  • Spark ticket – $100
  • Scholarship or youth ticket – $80 (see Scholarship and Youth ticket section on main ticket page)
  • Children 12 and under – free as in previous years
  • Mission Control and Ground Control Leads will be eligible for a $30 ticket.
  • Granted artists will be eligible for a guaranteed full price ticket, as will a small number of Theme Camp Leads. Ticket requests will be part of the theme camp placement application.

How will tickets be sold?

» Tickets will be sold 100% through Ticketfly and will be limited to two tickets per transaction. You must log-on to Ticketfly to buy tickets. You can create an account now.

Wait a second. Isn’t Burning Man using Ticketfly for ticket sales, too?

» Yes. We are now partnering with Ticketfly to provide more services to all of your lovely faces.

So lemme get this straight…if I have a Tickefly account for Burning Man can I use if for Apogaea?

» Yes. If you have already registered for a Ticketfly account, then you may use to purchase tickets for Apogaea.

Will I need a code to purchase my tickets for Apogaea?

» No. Tickets for the general public will go on sale on the specific dates at specific times listed above. If you have received an email with a code for a specific ticket type (i.e.: Ignition), please follow the directions in that email.

 

Does Apogaea issue refunds?

» No. We do not allow for refunds.

Does Ticketfly issue refunds?

» Per the Ticketfly company policy, refunds are allowed for event at the event promoter’s discretion.  Ticketfly must have authorization from us before they issue refunds.

What happens if Apogaea is canceled or cannot get a permit?

» Apogaea will not be canceled.  It will be held at an alternative location and we will honor all tickets.

What happens if I buy a ticket and I cannot go to Apogaea?

» If you have a ticket to sell and want to be put on a list to sell one if someone wants to buy it please email Tickets@apogaea.com. Those wanting tickets will be matched with those selling tickets on a first come first serve basis.

Are there any physical tickets?

» Tickets purchased during the first two general ticket sales rounds and the Last Chance sale will be mailed by Ticketfly on a date TBA.

» You must have your ticket in order to enter the event.

» Reserved tickets (Ignition, Sparks, Youth, Scholarship, etc.) and, in 2016, printed souvenir tickets will be available at will-call.

Is there an age requirement to attend Apogaea?

» No, but everyone under 18 years of age must have a parent/guardian sign the liability waiver. All attendees under 21 years of age will have a special wristband to identify that they are under the legal age to consume or possess alcohol.

» Attendees 12 and under do not require tickets. Please read more about children at the event here.

I heard there was a ticket with art on it. What’s that for and when do I get it?

» There is now an option to purchase souvenir art tickets with the winning ticket design. Because we will be working with a leaner budget, we are doing away with free souvenir art tickets. The cost of this ticket is $5. And YES, they will be awesome! If you do not purchase the souvenir ticket, your Ticketfly ticket will still admit you into the event. There will be an option to purchase the souvenir ticket when you make your ticket purchase online. (See the 2016 winning ticket design by Araya Metzger!)

» If you purchase a commemorative, collectible, event souvenir ticket, it will be available at the event’s will-call booth.

Is there a will-call list?

» Yes. There will be a will-call list for reserved tickets (Scholarship, Youth, Ignition, Sparks, etc.) and souvenir art ticket purchasers.

Do I need to use my real name when I buy a ticket?

»No.  Any person can use any ticket purchased in one of the general sales rounds.  You will need a government-issued ID to prove your age though, as well as a signed copy of the liability waiver.

Can I go to will-call if I forget my ticket?

» If you purchased paper tickets to be delivered by mail then you must bring your physical ticket to get into the event. If you purchased a will-call ticket with a ticket code or in one of the main sales your name ill be on the will call list at the gate.

What is the deadline to transfer a ticket to another person’s name?

» The deadline to transfer a Will-Call ticket to another person for 2017 is June 5th. Tickets for Ground Control, Ignition, Sparks, and Department Volunteers are non-transferable and must be used by the person the ticket code was sent to. To transfer a ticket, call Ticketfly. For tickets purchased during the first two ticket sale rounds tickets will be mailed out by Ticketfly on May 10th. Since there are no names associated with hard tickets, simply hand over the ticket to the other individual to transfer it.

I have a confirmation email/receipt from Ticketfly. Can I get into the event?

» No. This year, Ticketfly will be providing PAPER tickets. You must create an account with Ticketfly in order to purchase tickets.  Your tickets will be mailed to you.   Confirmation emails from Ticketfly will not be honored.

Why are there three sale rounds?

» General Sales Rounds 1 and 2 are when the majority of general admission tickets will be sold. Two rounds increases your chances of purchasing tickets should you be unavailable at one of the scheduled sale times.

» The Last Chance Sales Round is to thwart scalpers and to sell any remaining tickets that were reserved for Ignition/Granted Artists/Scholarship/Youth.

» In 2014 it took 24 hours to sell out of our Last Chance Sale tickets. If you want to come and did not get a ticket, please email tickets@apogaea.com to see about your chances of getting a Last Chance ticket.

» The Ticket Lead says, “Please email us before buying from a scalper!”

Wait! What do you mean “reserved” tickets? That’s not very “radically inclusive!”

» In order to ensure the event takes place, a small number of tickets must be reserved for key participants who make the event happen – Ignition, Sparks and Granted Artists.

» There are also 60 tickets reserved for Scholarship and Youth tickets. Ignition/Sparks are radically inclusive and there are many opportunities available to participate.

» Scholarship and Youth tickets were created in order to make the event more inclusive and accessible to families and people facing financial hardship.

I’m a person who gets a reserved ticket. How does that work?

» You will receive a unique ticket code to use at checkout when you purchase your ticket from Ticketfly.

» Your code must be used before the deadline specified in the email with your code.

» Please refer to this email for the specific deadline. All reserved tickets not purchased by the deadline will be placed into the Last Chance Sale.

I want to apply for a Scholarship or Youth ticket. How do I do that?

» Low-income Scholarship tickets and Youth tickets for attendees ages 13-17 must submit an application by 11:59 p.m. on April 4th, 2017. For Scholarship tickets, you must provide a copy of your photo ID and the name must match who is requesting the ticket. See the Scholarship and Youth section on the main ticket page for more info

I could not get a ticket from Ticketfly. What are my options?

» Find someone who is unable to attend but has a ticket, purchase the ticket from them directly and have them transfer the name with Ticketfly before the ticket transfer deadline.

» See if there are open Ignition positions to fill and get involved.

» If you did not get a ticket and want to be put on a list to receive one if someone wants to sell theirs please email Tickets@apogaea.com. Those wanting tickets will be matched with those selling tickets on a first come first serve basis.”

Should I buy a ticket for more than face value?

» No! Scalpers are scum who hoard tickets, preventing the tickets from making it into the hands of the community, and cause an artificial increase in prices.

» Apogaea, Inc., reserves the right to cancel any tickets proven to be sold by, or purchased from, scalpers.

Why are there so many rules?

» There are federal/state/local laws that we must comply with as well as legal liability issues that must be addressed. We do our best to keep the rules to the bare minimum as to not limit participation, expression and creativity.

If you have a question not covered on this page, please email tickets@apogaea.com.